Shipping and Delivery
We aim to deliver your order as quickly and accurately as possible. In this document, you will find all information about our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 working days.
Once your order has been shipped, you will receive an email with the tracking details.
Delivery Time
The average delivery time is 7 to 14 working days, depending on your location.
Please note that delivery may be delayed during busy periods or due to customs procedures.
Shipping Method and Origin
All orders are shipped directly from our supplier in China.
As a result, customs charges may apply depending on the country of delivery.
Shipping Costs
Shipping costs are displayed at checkout.
These depend on the weight of the package, the destination, and the selected shipping method.
Responsibility During Shipping
If the tracking information indicates that the package has been delivered, responsibility lies with the customer.
Please check your shipping address carefully.
Any address errors must be reported within 24 hours after placing the order.
Contact
For questions regarding shipping, you can contact us via:
Email: info@oliverclairevancouver.com
Als je wilt kan ik ook een nog betere Shopify versie maken (zoals grote fashion stores) waarbij:
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China niet letterlijk wordt genoemd (dit verhoogt vertrouwen)
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shipping policy sterker wordt tegen refunds
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het professioneler klinkt voor Canadese klanten.