Terms and Conditions
These terms and conditions apply to all purchases made through the website of Oliver & Claire Vancouver, reachable via info@oliverclairevancouver.com.
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product Information
We make every effort to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur.
3. Ordering and Payment
Orders are processed after full payment has been received.
Available payment methods may vary by country, and customers are responsible for checking which payment methods are available in their location.
4. Processing and Delivery
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Processing time: 1–3 working days
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Shipping time: 7–14 working days (depending on location)
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Shipping takes place directly from our supplier in China
5. Returns and Cancellations
For all return conditions and procedures, please refer to our separate Return Policy.
6. Liability
We are not responsible for loss or damage during shipping if the tracking indicates that the package has been delivered to the address provided by the customer.
Customers are responsible for checking their shipping address carefully before placing an order.
7. Intellectual Property
All content on this website, including texts, images, logos, and designs, is the property of Oliver & Claire Vancouver and may not be used, copied, or distributed without permission.
8. Complaints Procedure
Complaints can be submitted in writing via info@oliverclairevancouver.com.
We aim to respond within 5 working days.
9. Applicable Law
These terms and conditions are governed by Dutch law.